Terms of Service – Plumbing Call Flow

These Terms of Service (“Terms”) govern your use of this website and any services provided through it. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use this website.

1. Services

Plumbing Call Flow provides a software-based call handling and communication system designed to help plumbing businesses capture and respond to incoming service requests.

This website may allow users to submit service requests or request communication, including via phone or text message.

2. Use of Website

By using this website, you agree to:

Provide accurate and truthful information when submitting forms
Use the website only for lawful purposes
Not attempt to misuse, disrupt, or interfere with the website or its functionality

3. Communication Consent

By submitting your phone number through this website, you provide express consent to receive a one-time SMS text message in response to your request. Consent to receive SMS messages is not a condition of any purchase or service. You may reply STOP to opt out or HELP for assistance.

This message will contain the specific information you requested (such as a demo number or instructions).

Only a single message will be sent per request
No recurring or marketing messages will be sent
Message and data rates may apply

If you submit another request in the future, you may receive another one-time response related to that request.

We do not send unsolicited or marketing text messages. A single message is sent only in response to your specific request.

Consent to receive SMS messages is not a condition of any purchase or service.

4. No Guarantee of System Performance or Business Outcomes

Plumbing Call Flow provides a call answering and communication support system designed to capture incoming calls and deliver message summaries to the business using the service.

We do not provide plumbing services, dispatch technicians, or interact directly with customers beyond call handling and message capture.

While we strive to maintain reliable system performance, we do not guarantee:

Continuous or uninterrupted system availability
That all calls will be successfully answered or captured
That call summaries or notifications will be delivered without delay or error

Plumbing Call Flow is not responsible for missed calls, failed call capture, delayed notifications, or any issues resulting from system downtime or technical limitations.

We do not provide lead generation services and do not guarantee that use of our system will result in increased calls, leads, or business outcomes of any kind.

We do not use or sell customer information as leads to third parties.

Any services performed by independent plumbing businesses are solely their responsibility. Plumbing Call Flow does not control or guarantee any actions taken by those businesses.

5. Intellectual Property

All content on this website, including text, branding, and design, is the property of Plumbing Call Flow or its licensors and may not be copied, reproduced, or distributed without permission.

6. Limitation of Liability

To the fullest extent permitted by law, Plumbing Call Flow shall not be liable for any indirect, incidental, or consequential damages arising from:

Use of this website
Delays or failures in communication
Service outcomes related to third-party providers

7. Third-Party Services

This website may rely on third-party platforms (such as communication or hosting providers). We are not responsible for failures or issues caused by those third parties.

We may use telecommunications providers and messaging platforms to deliver SMS messages you have requested.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

9. Contact Information

If you have any questions about these Terms, you may contact us at:

Plumbing Call Flow
A service of Ira Blatt and Associates
Merced, California
Email: support@plumbingcallflow.com